There are several types and design of drug stores based on the structure and the type of drug it sells. A modern drug store complies with the schedule “N” requirements of Drug and Cosmetics Rules. A drug store establishment needs a minimum of 150 sq. feet area, whereas a wholesale drug store requires a minimum of 200 sq. feet.
The types and designs of drugstores are
1) Pharmaceutical Centre: This center keeps the medicine mostly of prescription type, convenience goods, and orthopedic and surgical applications. The store is well decorated with a good atmosphere and uncluttered (not in use) floor space is the hallmark of the pharmaceutical center. A separate room for orthopedic and surgical appliances is provided.
2) Prescription-Oriented Drug Store and Design: A comfortable waiting area should be provided. Health-related items, including drugs, home-healthcare appliances and supplies, and prescription accessories should be displayed near the vicinity. Separate rooms should be provided for orthopedic and surgical appliances. Cosmetics should be displayed in another area of the drugstore.
3) Traditional Drug Store and Design: The major objective is to disperse customers and expose them to all areas of the drug store. A drug store having a pleasing appearance, professional atmosphere, and convenience for employees and customers provides an opportunity for maximum sale at minimum expense. Surveillance for shoplifters should be considered as a major objective.
4) Super Drug Store and Design: The store should have a square design of 5,000 – 10,000 sq. ft. Traffic control is a major objective rather than traffic dispersal design, which is in self-service style and all the items one can get in such drug store. Maximum sale at minimum cost is achieved.
5) Personal Service Drug Stores: In this type of design, the whole area is not exposed to the customer but the customer is required to interact with the drug store personnel at the service counter. During the purchasing process, the customer demands an article and the personnel provides it. This service and design facilitate maximum interaction between the drug store employee and the customers. The success of such a drug store depends upon the convenience and friendly service of the personnel at the service counter.