India’s Pharmacy Council Embarks on Digital Transformation with Dexian Technology Partnership

India’s pharmacy sector is set to experience a digital transformation as the Pharmacy Council of India (PCI) teams up with technology provider Dexian to modernize how the industry is regulated and managed. This initiative is expected to streamline professional governance, improve transparency, and ultimately benefit both pharmacists and the public they serve.

The PCI, the national regulatory body overseeing pharmacy education and professional standards, faces the challenge of managing an expanding pharmacy workforce and the increasing complexity of healthcare delivery. Currently, much of the sector’s governance—including licensing, renewals, and compliance monitoring—relies on traditional paper-based processes and regionally fragmented databases, which can slow down response times and create inconsistencies.

The collaboration with Dexian will introduce advanced digital solutions designed to centralize data and simplify regulatory functions. Key components include a unified digital platform for pharmacist registration, credential verification, and continuing education tracking. The new system will also support real-time updates, efficient grievance redressal, and automated workflows to reduce paperwork and administrative burdens.

One major advantage of the digital platform is its potential to enhance public safety and professional accountability. With a real-time, accessible database, it becomes easier for regulators and employers to verify pharmacist credentials and ensure compliance with evolving standards. Additionally, pharmacists will be able to manage their records online, apply for licenses, and complete renewals without the need to visit physical offices, saving time and resources.

The digital transformation project also seeks to enable greater transparency and data-driven decision-making within the pharmacy sector. By analyzing trends in registration, education, and complaints, the PCI can identify areas for policy improvement and better allocate resources. The digitization will further enable integration with other healthcare systems, paving the way for a more connected and efficient health infrastructure nationwide.

Industry leaders note that India’s pharmacy workforce is among the largest in the world, with more than a million professionals spread across urban and rural regions. As healthcare demands rise, there is growing pressure to ensure that regulatory oversight keeps pace with technological and demographic changes. The new digital system is expected to play a key role in addressing these challenges and positioning India’s pharmacy sector for future growth.

The PCI and Dexian partnership signals a major step forward for digital governance in healthcare, laying the groundwork for a more agile, transparent, and patient-focused pharmacy system in India.