Consumer Protection Act | Pharmaceutical Jurisprudence | GPAT Mock Test

1. Under the Consumer Protection Act, 2019, who among the following is considered a ‘consumer’ in a pharmaceutical context?

• A person who buys medicines for personal use.
• A hospital that buys medicines in bulk for treating patients.
• A retailer who buys medicines for resale.
• A doctor who receives free samples from a medical representative.

2. Which of the following would be considered a ‘defect’ in a drug as per the Consumer Protection Act?

• The drug has an unpleasant taste.
• The drug is not as effective as a competing brand.
• The drug is contaminated with a harmful substance.
• The packaging of the drug is difficult to open.

3. A pharmacist dispensing a prescription medicine without providing proper counseling on its usage and side effects can be held liable for:

• ‘Defect’ in goods
• ‘Deficiency’ in service
• ‘Unfair trade practice’
• ‘Restrictive trade practice’

4. The sale of expired medicines by a pharmacy primarily violates which consumer right?

• Right to be Heard
• Right to Choose
• Right to Safety
• Right to Consumer Education

5. A chemist selling a medicine above the Maximum Retail Price (MRP) infringes upon the consumer’s:

• Right to Seek Redressal
• Right to be Informed
• Right to Safety
• Right to a Healthy Environment

6. What is the pecuniary jurisdiction of a District Consumer Disputes Redressal Commission under the CPA, 2019?

• Up to ₹20 lakh
• Up to ₹1 crore
• From ₹1 crore to ₹10 crore
• Above ₹10 crore

7. A consumer wants to file a complaint regarding a defective batch of medicines valued at ₹1.5 crore. Which authority should they approach?

• District Commission
• State Commission
• National Commission
• Supreme Court

8. The National Consumer Disputes Redressal Commission has jurisdiction for claims where the value of goods or services paid as consideration exceeds:

• ₹1 crore
• ₹5 crore
• ₹10 crore
• ₹20 crore

9. What is the time limit for filing a complaint from the date on which the cause of action has arisen?

• 6 months
• 1 year
• 2 years
• 3 years

10. Who CANNOT file a complaint under the Consumer Protection Act?

• A registered consumer association.
• The Central or State Government.
• A consumer who has not suffered any loss or damage.
• Legal heir of a deceased consumer.

11. A pharmacist substituting a prescribed brand of medicine with another brand (generic) containing the same salt, after informing the patient, is considered:

• A deficiency in service.
• An unfair trade practice.
• A restrictive trade practice.
• An acceptable practice, upholding the consumer’s right to choose.

12. A consumer suffers a severe allergic reaction due to a wrongly dispensed medicine. What remedy can the Consumer Commission NOT grant?

• Compensation for the injury suffered.
• Refund of the price of the medicine.
• Imprisonment of the pharmacist.
• Order to cease the unfair trade practice.

13. The Central Consumer Protection Authority (CCPA) was established under CPA, 2019 to primarily:

• Adjudicate individual consumer complaints.
• Promote, protect, and enforce the rights of consumers as a class.
• Set the Maximum Retail Price (MRP) for drugs.
• Function as an appellate body for State Commissions.

14. A pharmaceutical company advertises a supplement as a “guaranteed cure for diabetes.” This act can be penalized by the CCPA as a:

• Misleading advertisement
• Deficiency in service
• Defect in goods
• Restrictive trade practice

15. The concept of ‘Product Liability’ under CPA, 2019 holds whom responsible for harm caused by a defective medical device?

• Only the retailer pharmacist.
• Only the prescribing doctor.
• Product manufacturer, service provider, or seller.
• The consumer who used the device improperly.

16. A consumer files a complaint for compensation of ₹75 lakhs due to a faulty glucometer causing incorrect readings and subsequent harm. The complaint should be filed with the:

• District Commission
• State Commission
• National Commission
• Central Consumer Protection Authority (CCPA)

17. A pharmacist refuses to issue a proper bill/invoice for the medicines purchased. This action directly curtails the consumer’s:

• Right to Safety
• Right to Choose
• Right to Seek Redressal
• Right to be Heard

18. The provision for mediation as an alternate dispute resolution mechanism was introduced in which Act?

• Consumer Protection Act, 1986
• Drugs and Cosmetics Act, 1940
• Consumer Protection Act, 2019
• Pharmacy Act, 1948

19. Which of the following is an example of an ‘unfair trade practice’ by a pharmacy?

• Offering a 10% discount on all medicines.
• Refusing to sell a single tablet from a strip.
• Conducting a lucky draw for customers who purchase products worth over ₹1000.
• Providing home delivery service for medicines.

20. An appeal against an order passed by the District Commission can be filed in the State Commission within:

• 30 days
• 45 days
• 60 days
• 90 days

21. The Consumer Protection Act, 2019, replaced the:

• Consumer Protection Act, 1986
• Monopolies and Restrictive Trade Practices Act, 1969
• Essential Commodities Act, 1955
• Sale of Goods Act, 1930

22. Which of the six consumer rights under the CPA is most relevant when a patient is not informed about the potential side effects of a potent drug?

• Right to Choose
• Right to be Heard
• Right to be Informed
• Right to Seek Redressal

23. A pharmacy claims its in-house multivitamin “is approved by the WHO” when it is not. This constitutes:

• A valid marketing strategy.
• A restrictive trade practice.
• A deficiency in service.
• An unfair trade practice.

24. What is the limitation period for filing an appeal to the National Commission against an order of the State Commission?

• 30 days
• 45 days
• 60 days
• 90 days

25. A pharmacist forcing a consumer to buy a full strip of tablets when the prescription is only for a few tablets can be considered a form of:

• Restrictive trade practice
• Professional misconduct
• Defect in goods
• Standard pharmacy practice