Administrative Assisting — Free CCMA Practice Test | Set-2

Administrative Assisting — Free CCMA Practice Test | Set-2

This quiz aligns with Administrative Assisting and targets real-world front-office and revenue-cycle tasks: appointment systems, registration/eligibility, coordination of benefits, claims follow-up, EOB/ERA reconciliation, denials/appeals, HIPAA Privacy/Security, HITECH breach steps, business associate agreements, ROI and records handling, mail/fax standards, patient portal/voicemail etiquette, financial policies, and quality/compliance reporting. Built for CCMA students and medical assistant trainees in ambulatory settings, this Free CCMA Practice Test doubles as a concise Free Mock Test to accelerate your free exam preparation. Choose the single best answer for each question, submit to see your total score instantly, and review highlighted correct answers to lock in exam-ready admin skills.

1) To block out provider hospital rounds on the appointment grid each Tuesday 7–9 AM, the scheduler should use:

2) A complete patient registration form for a new patient should capture FIRST:

3) Coordination of benefits (COB) primarily determines:

4) The MOST efficient way to verify that a claim was received by the payer is to:

5) An ERA differs from an EOB in that the ERA is:

6) A Business Associate Agreement (BAA) is required when a vendor will:

7) After discovering a potential breach of unsecured PHI, the CCMA should FIRST:

8) HIPAA Security Rule applies primarily to:

9) Leaving a voicemail about results, the BEST practice under “minimum necessary” is to:

10) Which mailing method provides proof of delivery for legal/records correspondence?

11) A denial cites “timely filing limit exceeded.” The BEST immediate step is to:

12) Prior authorization was not obtained for an MRI. The MOST appropriate action is to:

13) Best practice when posting ERA payments is to:

14) OSHA requires maintaining a sharps injury log for applicable settings. An appropriate entry includes:

15) Phone etiquette: before placing a caller on hold, the CCMA should:

16) Regarding records retention, the administrative rule of thumb is to:

17) Psychotherapy notes are requested by an insurer. Under HIPAA, the clinic should:

18) On a professional claim, the NPI that identifies the individual who performed the service is the:

19) An ABN must be presented to a Medicare patient:

20) To improve claim acceptance, the clinic should use a clearinghouse to:

21) The “3-year rule” for determining new vs. established patient means a patient is NEW if they have not received professional services from a physician/APP in the group of the same specialty within:

22) Which is a TCPA-compliant approach to appointment reminders?

23) Daily cash handling should include dual control and:

24) A denial states “noncovered service.” The BEST next step is to:

25) To support clean claims, staff should: