Administrative Assisting — Free CCMA Practice Test | Set-1

1) A clinic wants steady intake by scheduling several patients at the top of each hour and seeing them in order of arrival. Which method fits best?

2) A caller reports crushing chest pain with diaphoresis. The CCMA’s MOST appropriate scheduling/triage action is to:

3) Best-practice check-in includes which sequence?

4) A complete superbill/encounter form typically contains:

5) Which statement best distinguishes a PRIOR AUTHORIZATION from a REFERRAL?

6) Verifying insurance eligibility should include confirming:

7) An ABN (Advance Beneficiary Notice) is used primarily to:

8) A “clean claim” is one that:

9) Which statement correctly contrasts COPAY and COINSURANCE?

10) On a CMS-1500 claim, linking the correct ICD-10-CM code to each CPT/HCPCS primarily ensures:

11) A claim was denied for missing modifier -25 on the E/M when billed with a minor procedure. Best next step?

12) For a high-deductible plan, time-of-service financial best practice is to:

13) Proper release of information (ROI) for sending records to a specialist requires FIRST:

14) Faxing PHI to another clinic should include which step?

15) A reliable clinic inventory system should include:

16) Which task is typically done in the Practice Management (PM) system rather than the clinical EHR?

17) Appropriate use of the patient portal is to:

18) For telehealth tech support, which patient instruction is BEST?

19) Which is an example of a Promoting Interoperability activity tied to MACRA/MIPS?

20) After a visitor slips in the lobby, the CCMA should FIRST ensure safety and then:

21) Professional services are usually billed on the ______; facility services are billed on the ______.

22) An A/R aging report primarily helps the team:

23) A tickler/recall system in administrative assisting is used to:

24) A complete referral packet to a cardiologist should include:

25) Under HIPAA, sharing PHI with an insurer to obtain payment is generally permitted if the clinic uses: