Patient Care Coordination & Education — Free CCMA Practice Test | Set-2

1) The FIRST step in building a patient-centered care plan is usually to:

2) In SBAR communication, “Recommendation” is best represented by which statement?

3) Which strategy BEST reflects “universal precautions” for health literacy?

4) Which written handout format is MOST effective for low-literacy education?

5) A strong teach-back close-out line is:

6) Closing the referral loop involves the clinic team verifying that the specialist’s report is received and:

7) When coordinating with a community agency, the CCMA should share information under HIPAA using the principle of:

8) A patient prefers to learn by watching. The BEST approach is to provide:

9) Motivational interviewing emphasizes eliciting “change talk.” Which question aligns BEST?

10) In the Patient-Centered Medical Home (PCMH), a key CCMA role is to:

11) After discharge, the MOST effective time frame to conduct a transitional-care phone check is generally within:

12) An effective preventive-care campaign for flu season would include which quality metric?

13) Before sharing health information with an adult patient’s family member, the CCMA should FIRST:

14) Which is the BEST SMART goal for asthma self-management education?

15) A patient hasn’t read the portal message with prep instructions. The BEST next step is to:

16) Best practice for documenting patient education in the EHR includes topic, materials, teach-back result, and:

17) A patient cites transportation and childcare barriers. The MOST practical coordination is to:

18) For telehealth prep, the MOST important patient instruction is to:

19) Which action MOST helps patients adhere to complex medication regimens?

20) Which example reflects culturally responsive education?

21) In SBAR, which information belongs in “Background”?

22) A practical outreach protocol for a missed referral includes making:

23) An ACO’s primary goal is to:

24) For a colonoscopy scheduled in 6 weeks, the MOST effective no-show reduction plan is to:

25) The MOST helpful community resource directory for staff includes entries with: